Payment Policy
At Glide Cedar, we aim to make checkout simple and convenient.
This Payment Policy explains how payments are handled when you purchase felt slippers or other products through our website.
1. Accepted Payment Methods
The payment methods available to you will be displayed at checkout.
Depending on your location and the payment services enabled on our website, available methods may include credit cards, debit cards, digital wallets, or other supported payment options.
Please review the checkout page to confirm which methods are currently accepted.
2. Pricing and Currency
Product prices and applicable charges will be displayed on the website or at checkout.
The currency used for your transaction will be indicated before you complete your purchase.
If your payment card or bank account uses a different currency, your bank or payment provider may apply currency conversion rates or additional fees.
Such fees are determined by your financial institution or payment provider.
3. When Payment Is Charged
Payment is generally requested when you place your order.
The timing of payment authorization, collection, and settlement may depend on the payment method and the payment provider’s procedures.
Your order may not be processed until the required payment authorization or confirmation has been received.
4. Payment Security
Payments are processed using the payment services available at checkout.
Depending on the payment method, your transaction may be handled by a third-party payment processor.
We take reasonable steps to support secure transactions. However, the security and processing of payment information may also be subject to the policies and procedures of the relevant payment provider.
Please do not send your full payment card details or security code to us by email.
5. Failed or Declined Payments
If your payment is declined or cannot be completed, please:
- Check that your billing information is correct
- Confirm that your payment method has sufficient available funds
- Contact your bank or payment provider if necessary
- Try another available payment method
If you believe you were charged but did not receive an order confirmation, please contact us with the relevant transaction details, excluding sensitive payment information.
6. Taxes and Additional Charges
Applicable taxes, shipping fees, and other charges will be displayed at checkout where required and available.
International orders may be subject to additional customs duties, import taxes, or other charges depending on the destination country and the shipping arrangements.
Please review our Shipping Policy for further information.
7. Refunds
Approved refunds will generally be issued to the original payment method, subject to the requirements of the relevant payment provider and applicable law.
Refund processing times may vary depending on your bank, card issuer, or payment service.
For more information, please review our Refund and Returns Policy.
8. Suspected Fraud or Unauthorized Transactions
We may review transactions that appear suspicious or potentially unauthorized.
Where appropriate and permitted by law, an order may be held for verification or declined to protect customers and our business.
If you believe that a transaction involving our website was unauthorized, please contact your bank or payment provider promptly and notify us.
9. Contact Us
If you have questions about a payment, please contact:
Brand: Glide Cedar
