Privacy Policy

Last Updated: October 19, 2026

At Glide Cedar (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or use our website.

Personal Information

When you place an order, contact us, or interact with our website, we may collect information such as:

• Your name
• Billing and shipping addresses
• Email address
• Phone number, if provided
• Order details and purchase history
• Information you provide when contacting customer support

Payment Information

Payments are processed through the payment methods available at checkout.

We may receive transaction details and payment status information necessary to process your order. Your payment card information is generally handled by the applicable payment processor and is subject to its privacy and security practices.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookie identifiers and similar technical information

The information collected depends on your browser settings and the tools and services used on our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and shipping updates
• Respond to customer service requests
• Process returns, exchanges, and refunds
• Maintain and improve our website and shopping experience
• Detect, investigate, and prevent fraud or unauthorized activities
• Maintain business records and comply with applicable legal obligations
• Send promotional emails where permitted by law and, where required, with your consent

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve the shopping experience.

Depending on the services enabled on our website, cookies may also be used for analytics or advertising purposes.

You can manage cookies through your browser settings. Where required by applicable law, we will request your consent before using non-essential cookies.

Please note that disabling certain cookies may affect some website features.

4. How We Share Your Information

We do not sell your personal information for money.

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery companies
• Website hosting and technical service providers
• E-commerce and order management services
• Customer support and email service providers
• Analytics and advertising providers, where applicable

These providers may process information as necessary to perform services on our behalf or for their own purposes as described in their applicable privacy policies.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights, or to address fraud, security, or safety concerns.

If our business undergoes a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as permitted by applicable law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and the applicable legal requirements.

When personal information is no longer needed, we will take reasonable steps to delete or anonymize it, subject to applicable law.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for maintaining the security of your own devices and accounts when using our website.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Object to or request restrictions on certain processing activities
• Request a copy of certain personal information in a portable format
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising or data-sharing activities, where applicable
• Lodge a complaint with a relevant data protection authority

These rights may be subject to legal exceptions and limitations.

To submit a privacy-related request, please contact us at assistanceteam@glidecedar.com.

We may need to verify your identity before processing certain requests.

8. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

9. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age at which they may independently provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brand: Glide Cedar

Email: assistanceteam@glidecedar.com

We will review and respond to your request in accordance with applicable law.